Refund policy

Here’s the Return & Refund Policy in a clean, copy-paste Word-friendly format:

Return & Refund Policy – KrsnaFashion.com

Effective Date: [Insert Date]

At Krsna Fashion, your satisfaction is our priority. Please read this policy carefully before placing an order.

1. No Returns or Exchanges

  • We do not accept returns or exchanges for:

    • Change of mind

    • Size issues

    • Color variation (minor variation may occur due to lighting and screen resolution)

  • Please verify all details before placing your order.

2. Returns for Defective or Wrong Product

  • Returns are only accepted if the product is defective, damaged, or incorrect.

  • You must notify us within 48 hours of receiving the product by emailing us with:

    • Order ID

    • Clear photos/videos showing the defect

3. Defect Claim Conditions

  • If your claim is approved:

    • You must ship the defective product back to us at your own cost.

    • Once the product is received and verified:

      • We will send a replacement, OR

      • If the product is out of stock and cannot be delivered, we will issue a full refund to your original payment method.

4. Refund Processing

  • Refunds will be processed within 7–10 business days after verification of the returned item.

5. Non-Eligible Cases

  • Claims raised after 48 hours of delivery.

  • Damage caused by misuse or improper handling by the customer.

  • Products purchased during sale/clearance unless defective.

6. Shipping Charges

  • Return shipping cost for defective items must be borne by the customer.

  • Free shipping is offered for a limited time on all orders from our side.